Overview
Radiant Primary Care (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through radiantprimarycare.com, including our patient intake and appointment request forms, and how we use it.
Information We Collect
When you submit our online Patient Intake Form or appointment request, we may collect your name, date of birth, contact information, home address, emergency contact, insurance details, and health information you choose to share (such as medical history, medications, allergies, and reason for visit). We also automatically collect basic technical data (such as browser type and IP address) when you browse the site.
How We Use Your Information
We use the information you submit to schedule and prepare for appointments, communicate with you about your care, and maintain accurate patient records. We do not sell your information, and we do not use health information submitted through our forms for marketing purposes.
How We Use and Share Your Information
A. Use of Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including via SMS. These messages may include scheduling appointments and appointment reminders (if you opt in).
- To process transactions and handle customer inquiries.
B. Sharing Information
We are committed to safeguarding your personal information. Your personal information is never shared without your consent, except as required by law or for essential services. We do not share your personal information with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
SMS Terms of Service
By opting into SMS notifications through a web form or any other medium, you agree to receive text messages from Radiant Primary Care. These messages contain information related to scheduling appointments and appointment reminders. To view our privacy policy, visit https://radiantprimarycare.com/privacy-policy/. Message frequency varies, and message and data rates may apply. Text HELP for assistance. Reply STOP to any message to opt out.
A. Opt-In Disclosure
By opting into SMS, you acknowledge and agree to the following:
- You consent to receive SMS messages from Radiant Primary Care as described above.
- Message & data rates may apply.
- Message frequency may vary.
- You can opt-out of SMS communications by replying “STOP.”
- You can get help by replying “HELP.” Alternatively, help can be obtained directly from us at https://radiantprimarycare.com.
B. Help and Opt-Out Messages
HELP Message: If you text HELP, you will receive the following message: “Thank you for contacting Radiant Primary Care. You can find help online at https://radiantprimarycare.com.”
STOP Message: If you text STOP, you will receive the following confirmation message: “You will no longer receive messages from Radiant Primary Care. To opt back in at any time, reply START.”
How We Protect Your Information
We take reasonable administrative and technical measures to protect the information submitted through our website. However, no method of transmission over the internet is completely secure. Information submitted through our intake form is used to support your care and is handled in accordance with applicable healthcare privacy laws, including HIPAA.
Cookies
Our website may use basic cookies to support core site functionality. We do not use cookies for third-party advertising.
Your Rights
You may contact us at any time to ask what information we hold about you, to request corrections, or to request deletion of information that we are not otherwise required to retain for legal, medical, or administrative purposes.
Contact Us
If you have questions about this policy or how we handle your information, please contact us at info@radiantprimarycare.com or (973) 309-6192.
Last updated: October 2026. This policy describes our website’s data practices and is not a HIPAA Notice of Privacy Practices, which is provided separately at your first in-office visit.